Personally effective

This blog intends to record and trace the efforts of Eric Stern to take concepts, processes, and systems of quality management used by organizations and adapt them for the benefit of individuals and self-employed, mostly home based businesses.

My Photo

About

Subscribe for updates (Feedblitz)

  • Enter your Email


    Powered by FeedBlitz

Categories

  • Benefits
  • Change
  • Customer focus, relationships
  • Documents and Records
  • Introduction
  • Involvement: interdependence
  • Outline
  • Service quality

Recent Posts

  • Tips For Sustainable Change
  • Educate customers, levels of quality
  • Interdependence
  • Services are special products
  • A tangent?
  • Tips for personal and business effectiveness
  • Personal effectiveness principles
  • Simple discussion of processes
  • Documents and records
  • Benefits to users

Recent Comments

Subscribe to this blog's feed
Blog powered by TypePad
Add me to your TypePad People list

Resources

  • CPR for the Soul
  • One interdependence tool

Keywords

Tips For Sustainable Change

1. Get a sense of urgency
Many of us can't focus unless it is urgent

2. Get support from others
Others can add their perspectives

3. Create a vision
Its clarity determines the energy that pulls you and others forward

4. Communicate the vision
Change gets anchored in the feedback

5. Empower others to act on the vision
Important in relationships, including customers and suppliers

6. Plan and create short term wins
They create confidence in own capabilities

7. Consolidate improvements and create still more change
It may be hard to start, later it can become habitual

8. Investigate new approaches
Look beyond the obvious, it will pay off

Based on John Paul Kotter, quoted by Todd Phillips in www.green-business.ca

August 18, 2008 in Change | Permalink | Comments (0) | TrackBack (0)