Personally effective

This blog intends to record and trace the efforts of Eric Stern to take concepts, processes, and systems of quality management used by organizations and adapt them for the benefit of individuals and self-employed, mostly home based businesses.

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Categories

  • Benefits
  • Change
  • Customer focus, relationships
  • Documents and Records
  • Introduction
  • Involvement: interdependence
  • Outline
  • Service quality

Recent Posts

  • Tips For Sustainable Change
  • Educate customers, levels of quality
  • Interdependence
  • Services are special products
  • A tangent?
  • Tips for personal and business effectiveness
  • Personal effectiveness principles
  • Simple discussion of processes
  • Documents and records
  • Benefits to users

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  • CPR for the Soul
  • One interdependence tool

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A first outline

Let's start filling in the content that will enable me and future readers learn how to use principles and tools used in larger organizations to increase their personal or small business effectiveness. Here is an initial outline based on the principles associated with the ISO 9000 standard for quality management systems. It is probably not comprehensive, as I intend to look for other sources, while I also expand on this outline:

Customer focus --> focus on others
Leadership
Involvement of people --> reach out
Process approach
System approach to management --> system approach
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationships --> support structure

August 06, 2005 in Outline | Permalink | Comments (0)

Start with the concept

I am a somewhat workaholic professional excited about my professions of business and personal coach and quality systems expert. I believe that individuals, entrepreneurs, small business leaders can benefit from condensed knowledge available to larger organizations who can affort to pay large amounts of money to specialists that assist them putting in place superior systems, structures, processes.

My goal is to chunk down the information to small portions that anyone with an interest can easily absorb and make part of their daily life.

August 06, 2005 in Introduction | Permalink | Comments (0)

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